XcellRIMS - Remote Infrastructure Management Services

Based on a recent McKinsey - Nasscom research report, Remote Infrastructure Management Services (RIMS) is characterized to deliver 20-30% savings to enterprises against their own operations.

Our experience and expertise provides a comprehensive set RIMS services to customers and enables them to deliver SLAs effectively. With XcellHost RIMS services, customers can focus on their core business strategy and applications while leveraging XcellHost competency of managing mission critical IT infrastructure.

A combination of a proven service delivery framework and flexible engagement models XcellHost can reduce the pain associated with various challenges associated with monitoring and managing infrastructure; and deliver value and efficiency at an affordable price.

XcellHost offers its flagship end-to-end
Remote Infrastructure Monitoring and Management (RIMS)
Services, which comprise of following offerings:

    InfraMonitor                                             InfraInsight  

A monitoring service that provides availability status,                This service supplements the root cause analysis of
performance data, event correlation, automated root                 the tool with human technical skills to trouble shoot
cause analysis and alerts all through single console. It              faults and performance problems.Equipped with the
is easy to deploy and allows monitoring of all layers of             insights from the tool and analysis,the expert team
the IT infrastructure viz. Network devices, Servers, OS,              recommends fixes/solutions for the problem quickly
Databases and Applications, individually and as                        in tandem with the customer.
segregated business groups.

        InfraManage                                               InfraSecure

This service offers Management of IT Infrastructure                   In today's connected world,security attacks can be
leveraging XcellHost skill sets and 24*7 operations                 major threat to your Application avalibility.Given the
support. It offers end to end management covering                    continous evolving world of hackers,it is not enough
configuration/change management, Fault Management,            to just put firewalls,IDS/IPS,HIDS in the setup but it 
Performance Management and basic Security                             imperatine to have a management environment to
Management across spectrum of Network, Servers,                    minimize security risks.
OS, Databases and select Applications

Call our Pre-Sales Technical Staff for a FREE evaluation of your network.