XcellMonitor™ - Managed Monitoring Services

Does your IT staff posses the necessary resources to monitor your technology 24x7 and ensure everything is functioning within normal limits? Do you have the ability to receive advance notification that problems may be developing within your configuration? If you answered no to either of these questions, then you've come to the right place.

XcellHost™ Managed Monitoring Solutions below have been designed with the busy IT administrator in mind. This product not only saves you time, but provides you with an invaluable resource to proactively monitor the health of your system. We combine this product with our Web-based Customer Portal to provide you with a near real-time view that is available at your fingertips.

We Monitor Your Network & Servers 24 x 7 x 365

Monitor | Alert | Report
100% Web based Monitoring Solution

Managed Monitoring Service Features

CPU & Disk Monitoring	24 x 7 Helpdesk
Network Monitoring	Instant Phone Callback
Performance Monitoring	E-mail & SMS Alerts
Security Monitoring	40 Out-of-Box Reports

 

Our Network Operation Center (NOC) monitors your infrastructure 24 X 7

 

XcellHost™ Network Operation Centre (NOC) will monitor services on your  server(s) like [HTTP / HTTPS / FTP / POP3 / SMTP / DNS ].  We will check for a particular response from the server, and send an e-mail notification when response is not present to the designated parties will receive only one message alerting them that the website server is down and another when the website server becomes available again. The HTTP and HTTPS ports are monitored once per minute while the other ports are monitored every 5 minutes. Our engineers will alert you depending upon the actions you wish the NOC to take, they will attempt to repair the problem. This repair process usually entails stopping/starting services and daemons and if that fails, rebooting the server. Each customer can detail the recovery steps to be taken by our NOC personnel.