 - - - Getting Started
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XcellShared Windows Hosting
-
Getting Started
XcellShared Getting Started
Guide
In order to help
you start your
XcellHost™
experience on
the right foot,
we've outlined
several steps
below to assist
you in getting
started with
your
XcellShared Hosting
account.
Choose
your hosting
plan online.
First step is
choosing the
right hosting plan
suited to your
needs
gives you
flexibility &
value for money.
Choose your
hosting package at
http://Xcellshared.oriensoft.com
Account Setup
- Instant
Activation / No
Setup Fees.
It usually takes
us about 15
minutes after
you place your
hosting order to
process and set
up your new
XcellHost™
XcellShared Hosting Account. Since our
process are
totally
automated. If
payment is made
through credit
card then your
account is
instantly
created /
activated &
access details
are mailed to
you
instantaneously.
NO SETUP FEES.
Introductory
E-Mail
As soon as your
hosting account setup is
complete, we'll
send you an
e-mail that will
include your IP
address and
configuration
information.
Save this
e-mail, as you
will need your
configuration
information each
time you log
onto your
server.
Plesk
Control Panel
Once you get the
startup e-mail.
All XcellShared
Customers can
manage their
site using
Control Panel by
typing
http://www.yourdomainname.com:8787
.
You may never
need to contact
our support them
once you are
experience the
power of
industry
standard Plesk
Control Panel...
XcellHost™
Startup Kit*
Once your
payment is
processed you
shall receive a
Welcome
XcellHost™
Startup Kit*
contains a
customised
startup CD with
XcellHost™
Users Guide &
shareware
programs and
other tools.
FREE
XcellHost™
Mousepad
and other
goodies.
Note : *XcellHost™
Startup
Kit is available
only to Premium
Hosting Plans
only.
Transferring
or Registering
Your Domain
Transferring a
domain can be
confusing to
hosting novices
and experts
alike. To help
you with this
process, we've
developed the
XcellHost™
Domain Transfer
Tool. When you
are ready to
move your domain
to
XcellHost™,
visit our Domain
Transfer Tool at
http://manage.oriensoft.com
Please be
advised that the
entire domain
transfer process
can take
anywhere from
at least 1 day ,
depending on who
your current
registrar is
(consult your
registrar for
the most
accurate
timetable).
If you
registered your
domain while
placing your
XcellHost™
order, we will
forward your
registration
information
directly to
domain
registrar, who
will perform
both
administration
and billing for
your domain.
Note: If
you registered
your domain
during the
XcellHost™
order process,
it will
automatically
point to
XcellHost™, and
you will not
need to follow
the transferring
instructions
above.
World Class
Service and
Support
At
XcellHost™,
customer
satisfaction is
of paramount
importance. Since
you need control
of your web site
24 hours a day,
7 days a week,
we provide a
number of
resources for
hosting support.
You can call us
24x7 at
+91-22-67111555
OR Toll Free on
1-800-209-7799.
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Online User
Guides:
Every
hosting
account
we sell
comes with
an online
how-to do
guide.
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Frequently
Asked
Questions
(FAQ):
If you have
a question,
chances are
it's been
asked
before.
That's why
we've
assembled a
database of
the most
frequent
queries we
get from
customers.
Often times
your answer
is only a
click away
at
XcellHost™ Knowledgebase
at
http://kb.oriensoft.com
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Technical
Support:
If you've
already
searched our
User Guide
and FAQ
database and
still need
assistance,
feel free to
contact our
Technical
Support Team
at
http://support.oriensoft.com
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Customer
Service:
XcellHost™
is the
industry
leader in
web hosting
support and
service in
large part
due to
valuable
input from
customers
like you. If
you ever
have a
question or
suggestion
and don't
know where
to turn,
please
contact our
Customer
Service Team
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