In order to help
you start your
XpressHost™
experience on
the right foot,
we've outlined
several steps
below to assist
you in getting
started with
your
XpressShared Hosting
account.
Configure
your hosting
package online.
First step is
choosing the
right hosting package
suited to your
needs
gives you
flexibility &
value for money.
Account Setup
- Instant
Activation / No
Setup Fees.
It usually takes
us about 15
minutes after
you place your
hosting order to
process and set
up your new
XpressHost™
XpressShared Hosting Account. Since our
process are
totally
automated. If
payment is made
through credit
card then your
account is
instantly
created /
activated &
access details
are mailed to
you
instantaneously.
NO SETUP FEES.
Introductory
E-Mail
As soon as your
hosting account setup is
complete, we'll
send you an
e-mail that will
include your IP
address and
configuration
information.
Save this
e-mail, as you
will need your
configuration
information each
time you log
onto your
server.
HostingAccelerator
Control Panel
Once you get the
startup e-mail.
All Windows
XpressShared
Customers can start
managing their
site using HostingAccelerator
Control Panel by
typing
http://yourdomainname.com:8787
.
You may never
need to contact
our support them
once you are
experience the
power of
HostingAccelerator...
XpressHost™
Startup Kit*
Once your
payment is
processed you
shall receive a
Welcome
XpressHost™
Startup Kit*
contains a
customised
startup CD with
XpressHost™
Users Guide &
shareware
programs and
other tools.
FREE XpressHost™
Mousepad
and other
goodies.
Note : *XpressHost™Startup
Kit is available
only to Premium
Hosting Plans
only
Transferring
or Registering
Your Domain
Transferring a
domain can be
confusing to
hosting novices
and experts
alike. To help
you with this
process, we've
developed the
XpressHost™
Domain Transfer
Tool. When you
are ready to
move your domain
to
XpressHost™,
visit our Domain
Transfer Tool at
http://manage.oriensoft.com
Please be
advised that the
entire domain
transfer process
can take
anywhere from
at least 1 day ,
depending on who
your current
registrar is
(consult your
registrar for
the most
accurate
timetable).
If you
registered your
domain while
placing your
XpressHost™
order, we will
forward your
registration
information
directly to
domain
registrar, who
will perform
both
administration
and billing for
your domain.
Note: If
you registered
your domain
during the
XpressHost™s
order process,
it will
automatically
point to
XpressHost™, and
you will not
need to follow
the transferring
instructions
above.
World Class
Service and
Support
At
XpressHost™,
customer
satisfaction is
of paramount
importance. Since
you need control
of your web site
24 hours a day,
7 days a week,
we provide a
number of
resources for
hosting support.
You can call us
24x7 at
+91-22-67111555
OR Toll Free on
1-800-22-5171.
Online User
Guides:
Every
hosting
account
we sell
comes with
an online
how-to do
guide.
Frequently
Asked
Questions
(FAQ):
If you have
a question,
chances are
it's been
asked
before.
That's why
we've
assembled a
database of
the most
frequent
queries we
get from
customers.
Often times
your answer
is only a
click away
at
XpressHost™ Knowledgebase
at
http://kb.oriensoft.com
Customer
Service:XpressHost™
is the
industry
leader in
web hosting
support and
service in
large part
due to
valuable
input from
customers
like you. If
you ever
have a
question or
suggestion
and don't
know where
to turn,
please
contact our
Customer
Service Team