XcellHost
goes the
extra mile
to get your
email
delivered.
One of the
make or
break
caveats of
any email
marketing
campaign is
email
deliverability.
We know
there is
possibly
nothing more
frustrating
than
designing
the perfect
campaign and
then seeing
it fall flat
– which is
what happens
when it gets
labeled as
SPAM and is
never read
by your
recipient.
We have
therefore
gone the
extra mile
to ensure
that this
does not
happen.
Here’s what
we have
done:
We have
ensured
that all
of our
delivery
servers
have
been
whitelisted
by many
of the
larger
ISP's,
including
AOL and
Yahoo!
Our
servers
are also
integrated
into the
spam
reporting
systems
for
other
large
ISP's
such as
Hotmail
and MSN.
As a
result
we are
confident
of your
emails
being
delivered.
It also
allows
us to
take and
keep any
sender
not
following
best
practice
off our
servers.
Our team
monitors
the
blacklists
daily.
If a
server
gets
blacklisted,
we
remove
it from
the
cluster
immediately
and
ensure
that the
customer
doesn’t
suffer.
Our
internal
team
scrutinizes
each new
campaign
and any
campaigns
that
seem
like
spam are
removed
and the
account
is
closed
immediately.
Our team
verifies
all
recipient
lists
that are
imported
and
ensures
they
comply
with our
permission
policy.
Every
email
sent
using
our
software
contains
a single
click
unsubscribe
link.
We
monitor
the
abuse
email
account
closely
and
follow
up each
every
complaint
immediately.
Our
software
is
directly
integrated
into
abuse
complaint
systems
for some
large
ISP's.
If a
sender
receives
an
unacceptable
number
of
complaints
their
account
is
terminated.
Therefore,
we try our
very best to
ensure each
email that
is sent
through
XcellMail
Marketing is
permission
based and
doesn't
negatively
impact the
quality and
reputation
of our
service -
and more
importantly,
your
recipients.
Comprehensive
help system
Do you need
help with
any of the
tools or
options? Are
you not sure
what a
particular
term means?
At
XcellMail
Marketing
you will
find a
large,
searchable
help system
to try and
answer these
and any
other
questions
you might
have.
Free
technical
support
What ever
question or
concern that
you may
have,
XcellHost
provides
free email
technical
support for
all
customers
via the
integrated
support
system. Our
team will
get on it
promptly and
do their
best to get
an answer to
you as
quickly as
possible.