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Home - Corporate Info - Legal Info - Money Back Guarantee

Oriensoft XcellHost - 30 day Money Back Guarantee

Oriensoft XcellHost Shared Web Hosting Packages include a 30-day Money Back Guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund (minus domain name registration fee and overage charges), if you cancel your hosting account within 30 days of the activation of your account. NO QUESTIONS ASKED! 30 day money back guarantee does NOT apply to domain name registration or other services. Domain name registration is NOT refundable. Once you purchase your Domain Name, you are its owner and it can not be "returned" until the duration of the domain term has expired.

ACCOUNT CANCELLATIONS

If you would like to cancel your account for any reason, then please contact Oriensoft Billing Department at billing@oriensoft.com OR Call Toll Free at 1-800-209-7799.

ACCOUNT FRAUD

Do you suspect fraudulent activity or transactions on your Oriensoft XcellHost account? If so, please contact Oriensoft Billing Department immediately at billing@oriensoft.com OR Call Toll Free at 1-800-209-7799. Our billing specialist will promptly investigate and remedy your claim.


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